FAQ's
Welcome to our FAQ, we are so happy to have you here and as a valued customer.
We have tried to answer the most common questions.
General Information
Below are some common questions about shipping, returns, and exchanges
What areas do you serve?
We provide concrete delivery services in Coventry, Nuneaton, Hinckley, Leamington Spa, Melton Mowbury, Leicestershire, Midlands and the surrounding areas.
How can I contact Rock Solid Concrete?
You can reach us by phone at 02476 361 448 or through the contact form on our website.
Services Offered
Below are some of are common questions about orders
What types of concrete services do you provide?
We offer a range of services including:
- Pre-mixed concrete suitable for various applications.
- Concrete mixed directly at your location to meet specific requirements.
Efficient delivery of concrete to hard-to-reach areas.
Ensuring the quality and strength of concrete through cube testing services.
Do you offer specialised concrete products?
Yes, we provide specialised products such as:
- Rock Flow: A high-quality, self-compacting flowing concrete.
- Rock Fibre: Concrete reinforced with fibres for enhanced strength and durability.
Ordering and Delivery
Below are some common questions about our products
How do I determine the amount of concrete I need?
You can use our handy concrete calculator available on our website to estimate the quantity required for your project.
Can I schedule a specific delivery time?
Yes, we strive to accommodate your scheduling needs. Please contact us to arrange a suitable delivery time.
What is your delivery capacity?
Our state-of-the-art volumetric concrete mixers can deliver up to 7m³ in a single delivery.
Technical Assistance
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Do you provide technical support for choosing the right concrete mix?
Absolutely. Our team offers technical assistance to help you select the appropriate mix design for your project requirements.
Can you conduct site visits to assess project needs?
Yes, we offer site visits to evaluate your project's specific concrete requirements and provide tailored recommendations.
Quality Assurance
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How do you ensure the quality of your concrete?
We adhere to industry standards including BS EN 206, BS 8500, and ISO/IEC 17025 to ensure compliance with building regulations.
Do you offer concrete testing services?
Yes, we provide cube concrete testing services to verify the strength and quality of our concrete.
Pricing and Payment
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How is the cost of concrete calculated?
Pricing is based on the type and quantity of concrete required. Please contact us for a detailed quote tailored to your project.
What payment methods do you accept?
We accept various payment methods. Please discuss payment options with our team when placing your order.