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Conditions of Sale and Delivery

  1. WAITING TIME. Prices are quoted on the assumption that no unreasonable delay in discharge will occur as arranged at the time of Waiting Time charges may apply after an allocated period of time.
  2. Each order is accepted by us on the understanding that your site can be approached by a hard road. Our driver is empowered to refuse delivery if in their opinion there exists a risk of damage to our vehicle, you being responsible for costs incurred if the delivery is aborted. We accept no liability for damage caused to your roads or property or persons of others on the site by the use of the vehicle.
  3. Extra water affecting the strength of workability shall be noted on the Ticket/Invoice and is added only at the customers request and risk.
  4. A fee of £150+VAT would be charged if cancelled within 2 hours before the delivery is due unless project prices apply. Pump jobs require 24 hours notice to cancel or the full price of the pump hire would apply in addition to the Cancellation fee.
  5. DISPOSAL SERVICE. A £75+VAT service charge would apply for any returned concrete on our ready mix trucks regardless of amount left on. Repeat offenders may be charged
  6. MINIMUM ORDER FOR MIX ONSITE The Onus is on you to make sure the right quantity is ordered and where we can we’ll help deliver extra if possible. A minimum charge of 80% will be made for orders over 4m3. A minimum 1m3 price would apply to orders under 1m3 but we can drop less then a 1m3 if required.
  7. Our liability in respect of defects in our ready mixed concrete (including failure to comply with specifications) is limited to the cost of replacement. We can only accept such liability where you can establish:-
    • no additional water or other material has been added to the product after it has been declared by our agent or employee as ready for
    • the sample tested has been taken during discharge from our vehicle in accordance with the relevant clauses of BS12390 and
    • all sampling, making, curing and testing of specimens has been carried out in accordance with the relevant clauses of BS12390 and
    • test results have been interpreted in accordance with BS8500 or any other specification previously agreed by It should be recognised that for a well controlled continuous production there is always the slight probability of a result occurring below the compliance limit and that it is not normally possible to predict its occurrence.
    • references to compressive strength in the specification shall unless otherwise agreed refer to compressive strength obtained from concrete cubes, made, cured and tested in accordance with BS8500 and BS12390 by a UKAS Approved Test
    • you have notified us of any result indicating a possible failure to meet the specifications as soon as the results are available to
    • we have been given the opportunity of investigating any alleged defect and of making recommendations as to any remedial action to be
  8. CONSEQUENTIAL We shall in no circumstances be liable for consequential loss or damage.
  9. We reserve the right to suspend or delay without penalty of any kind in the event of war, civil commotion, lockouts, fire, fog or other inclement weather conditions, delays, in any type of transport, non-availability, plant or truck breakdown or any accident or other cause.
  10. PRICE Quoted prices are based on the cost materials and labour ruling at the date of quotation. In the event of fluctuation of cost we reserve the right to make corresponding variation in prices. It’s the payers responsibility to ensure their workers are aware of any conditions of sale.
  11. This quotation is conditional upon written acceptance to us within 7 days of the quotation date or by payment/purchase order confirmation before 12pm, the day before your delivery is due.
  12. Quoted prices apply to payment by previous agreed credit arrangements. We reserve the right to refuse to execute any order or discontinue deliveries if the arrangements for payment or your credit is not satisfactory to us, or if your account is overdue for payment.
  13. CASH ON DELIVERY. We do not accept cash on delivery due to Health and Safety of our drivers. Any extra amounts delivered must be paid for before we can issue a The amount indicated on the face of the Delivery Ticket must be paid to the office before the materials can be discharged. Our driver will provide the customer with a copy of the Delivery Ticket to acknowledge receipt of the material ordered and time on site.
  14. Any contract resulting from acceptance of this quotation shall be subject to these Conditions to the exclusion of any conditions which you seek to impose. No variation of these Conditions may be agreed except in writing over the signature of a Director of Rock Solid Mixer Hire Ltd.
  15. Customers signature on our Delivery Ticket shall be deemed acknowledgement and acceptance of these conditions of sale.